Regarding recent technical problems …

Update 12. April: Everything should be pretty much back to normal. We’re on a new hosting platform now which should allow us to increase capacity more easily in the future. Thanks for your patience everyone.

P.S. Especially for French users of FontStruct, and thanks to Francine from Brussels, we added a “no-break space” character at the end of the “More Latin” character set.

Update 5. April: All “invisible” FontStructions should now be visible. No data was ever lost, it was just a problem with displaying some larger FontStructions. There are however still some teething problems generally with the performance on the new hosting platform. You may have noticed pages loading slowly. We’re working to improve this as fast as we can.

Original Post 2 April

If you’ve visited FontStruct in the last few days you may have experienced one of the following unpleasantries:

• The site doesn’t load.
• The site loads with a “FontStruct is under maintenance” page.

Fear not. We’re on it. We regret any downtime, but some of these conditions are symptoms of a hardware failure related to our old servers and others are inevitable issues caused by our recent move to a new, more reliable hosting platform. The short story is: everything will get much better very soon.

Some users have expressed concern that their FontStructions are not loading. Let us know if you’re in this camp. We do have backups of all data and we’ll do our best to bring your work back to the most current version possible.

Otherwise, the site is safe and operational. Go ahead and resume regular FontStructing and let us know if you encounter any unexpected behavior. We’ll bring you more info as soon as our tech folks get back from under all the cogs and wires.